Slickrock Belize Cancellations
What to Do if you Can’t Make it at All
No exceptions are made to our cancellation policy for any reason. All fees listed below are per person, per package.
How to cancel at trip
To cancel, please call us or send an email. Your cancellation is not complete until we have acknowledged receipt or spoken to you in person. Cancellations date from the day a Slickrock office staff member acknowledges receipt of the message, so cancellations called in or sent on the weekend or during holidays will be dated the first business day after receipt. To compute cancellation fees, count the day prior to launch as one day prior to the trip, and proceed from that number to figure out the number of days prior to departure. Once you release your seats Slickrock reserves the right to resell them, cancellation fees still apply even if we are able to find others for these seats.
Cancellation fees for trips with a launch date between January 6 – December 14 of any year
If you must cancel, payments will be refunded, less a fee. For packages with a launch date between January 6 and December 14 of any year, the cancellation policy is as follows: If we receive notice of cancellation 75+ days before departure, the fee is $100; 74-60 days, $250; 59-46 days, $450; 45-30 days, 50% of trip cost; 29-11 days, 75% of trip cost; if notice is received within 10 days of departure, no refund will be given.
Cancellation fees for trips with a launch date between December 15 – January 5 of any year
Our reservation and cancellation policy is different during the Christmas-New Year’s season because during this time frame all flights to Belize fill extremely early. When a spot is vacated less than three months before the package date, it is difficult to re-sell because air tickets are prohibitively expensive or no longer available. For packages with a launch date between December 15 – January 5 the cancellation policy is as follows: If we received notice of cancellation 90+ days prior to departure the fee is $300; 89-61 days, 50% of trip cost; 60-45 days, 75% of trip cost; 44-0 days, 100% of trip cost.
We strongly recommend that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. For your convenience, we offer travel protection through Travelex Insurance Services. For more information on the available plans or to enroll, go to www.travelexinsurance.com or contact Travelex Insurance Services at 800-228-9792.
Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. 55Y
Please note Travelex is only available to US residents. You can also purchase Travel Insurance through Trip Advisor, AAA or CAA. Inquire in your home country for the plan that’s most suitable.
Transferring to another date or selling your seat to lessen fees incurred
If you would prefer to transfer to another date, you may switch to another trip during the same season only with penalties listed below. Slickrock’s season is December – April.
We cannot transfer reservations at no cost because once you sign up, numerous arrangements are made for you immediately. If you do transfer to another date and later cancel that trip, the cancellation fee reflects back to the original date and trip that you first transferred from, although the transfer fees incurred still apply. If you transfer from a trip that was put on sale to a trip that was not on sale, your balance will revert to the non-sale rate. You also may sell each seat you have a reservation for to another person you recruit at any time with a penalty to you of $50 per seat transferred.
Transfer fees for trips with a launch date between January 6 – December 14 of any year
In addition to the cost of the trip you are transferring to, the fees are as follows: If we receive notice of transfer 75+ days before the departure date of the trip you are transferring from, the fee is $50; 74-60 days, $100; 59-46 days, $150. No transfers are allowed for trips 45 days or less from departure, please see cancellation fees listed.
Transfer fees for trips with a launch date between December 15 – January 5 of any year
In addition to the trip cost of the trip you are transferring to, the fees are as follows: If we receive notice of transfer 90+ days before the departure date of the trip you are transferring from, the fee is $100; No transfers are allowed for trips 89 days or less from departure, see cancellation fees listed.
Slickrock trip cancellation
We have yet to cancel a trip we have collected deposits on, but we reserve the right to do so if unforeseen circumstances make trip cancellation unavoidable. If cancellation is necessary, all of your money will be refunded, but our financial liability shall be limited to the amount actually paid and shall not be extended to cover any other costs incurred by the trip member.
We reserve the right to make changes in the itinerary if necessary due to weather conditions or other factors beyond our control. No refund is given if this occurs.
No partial refunds or credits will be given for unused services such as hotel rooms or meals. Our trips are quoted as a package; credits are not given for services not used. No refunds will be given for any reason once the trip has begun.
If you are unable to travel due to restrictions placed on your home country or Belize by the government(s) or airlines, or if the resort is unable to open due to government restrictions, any paid bookings are eligible for rebooking for future dates of up to a year from your original check-in date. Guests will receive full credit for the amount paid to apply to the future rebooking dates, subject to availability.